FAQ

What does "pre-owned" mean?

Every piece at Purple Vault is a pre-owned designer knit, carefully selected and freshly cleaned. Many are worn only a handful of times, and each listing describes its condition in plain words so you know exactly what to expect.

How is the condition described?

Each product page has a Condition section using clear phrases such as "Worn extremely rarely", "Practically like new" or "Immaculate, with absolutely no signs of wear". If an item has any mark or flaw, it is stated on the page.

Are the items one-of-a-kind?

Yes. Each piece is a single item. Once it is sold, it is gone, so if you love something, we recommend not waiting.

How do I find the right size?

Brands cut sizes differently, so every listing includes measurements: armpit to armpit, shoulder and sleeve length, and total length. Compare these with a favourite knit you already own. Where a comparable model photo is included, it is the last image on the product page.

What fibres are the knits made from?

Most of our pieces are cashmere, and some are blends such as merino-cashmere or cotton-cashmere. The exact composition is shown on each product page.

Can I shop in English and German?

Yes. Use the language selector at the top of the page to switch between English and Deutsch. Prices are shown in euros.

How do I contact you with a question?

Send us a message through our contact page and we will gladly help with sizing, condition or anything else about a piece.